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Feature List - Standard PBX Features

Call Forward

When youre not at your desk be sure not to miss important calls. Forward a call to another extension or even to your mobile phone.

Call Pickup

An interesting feature that gives you the possibility to pick up calls ringing at other extensions. A secretary can answer another employee's phone without leaving her desk.

Call Parking

Calls can be parked in a private lot and picked up later according to the parking lot preferences. The feature is very useful when you want to put multiple callers on hold and allow these callers to be picked up by someone else.

Call Transfers

Calls can be transferred between system extensions or even to public phone numbers. When an important call arrives, the secretary can transfer it directly to the manager's mobile and the caller will never know what happened.

Record Conversations

Record important calls like customer calls as part of satisfaction improvement programs or abuse prevention. Call recording can be event driven (the employee presses a button) or unconditional (setup by management).

Voicemail

The voicemail feature answers calls after a certain amount of time and records the caller's message. Recorded messages can be listened while out of office or can be sent by email.

Authorization to Reach Extension

Be sure that only important calls reach you! This feature ensures privacy by requesting the caller to provide a password in order to contact the desired extension.

Do Not Disturb

When you are busy, make sure that nobody can disturb you. This feature can be activated and deactivated from the phone terminal.

Call Cascading

This feature makes sure that somebody will take the call. By enabling this feature, the call gets forwarded to another extension if not answered within a specified amount of time.

Ring All

When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection. This feature is perfect for sales driven businesses.